Merchant Frequently Asked Questions

1. How long I will receive my money?2021-10-02T09:34:16+00:00

Money will be transfer into the registered bank account in maximum 3 working days.

2. How secure is your payment gateway?2021-10-02T09:34:27+00:00

Our payment system gateway is tested and complied to industry standard with approval from Bank Negara Malaysia.

3. Any setup fees?2021-10-02T09:34:36+00:00

No setup fees required. However, minimum fees will be applied on different type of devices.

4. How many type of E-WALLET can be accepted?2021-10-02T09:34:44+00:00

We will frequently update when new E-Wallet is connected to our system.

5. How do I view / check my transaction record?2021-10-02T09:34:52+00:00

The transaction records can be view in the App and Web Portal.

6. How long does the transaction details can be retrieved? Can it be download?2021-10-02T09:35:01+00:00

Records is available to be download in the Web Portal up to 2 years. For transaction older than 2 years, please contact our customer services.

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